Question: How can I detect the E3Studio’s hardkey in virtual machines using VMWare Player? Solution: To do so, you must first enable the USB 2.0: access the virtual machine, go…
Question: Why is the hardkey not detected when I turn the computer on, which causes E3 to run on Demo mode? There are several hardkey detection errors in E3 logs.…
Question: What is the E3Studio license’s run time for domain and communication with devices? Solution: For an E3Studio license, the run time for these cases is six (6) hours.
Question: What happens when the number of I/O tags in the application is higher than the number enabled in the license? Solution: In this case, the application will continue running,…
Question: I can only run Elipse E3, Elipse SCADA or Elipse Power in demo mode, even when the hardkey is connected. What can I do to acknowledge it? Solution:…
This article shows you how to identify a hardkey’s license number at Elipse E3 and Elipse SCADA. Identifying the license number at Elipse E3 To do so, follow these procedures:…
Question: Can HKCustomer perform any procedures regarding the hardkey via a Remote Desktop Connection? Solution: It depends on the Windows version being used. In Windows Vista or later versions, HKCustomer…
Question: Even after the default procedures for removing the Hardkey detection drivers have been used, errors such as the ones in the figures below keep occurring: Which other procedures are…
Question: How can you connect to a machine remotely to use a server’s Studio license via internet, and not via intranet? Solution: To access the hardkey externally, you must redirect the…
Question: When reprograming the hardkey, why does the following error message pops up? Solution: This message means the version of the hardkey’s installer is older, and must therefore be updated.…