KB-32988: Network settings for proper Viewer/WebViewer operation.

Question:

What are the basic network requirements for a good performance from the Viewer/WebViewer when connecting to E3Server?
 
Solution:

The network settings’ minimum requirements for proper Elipse E3 supervisory’s operation are:

  • 128 kb of bandwidth dedicated exclusively to the supervisory.
  • Ping between Viewer/WebViewer and E3 Server of no more than 20 milliseconds.

NOTE: It is possible for the Viewer/WebViewer to work properly with less bandwidth or longer ping; however, it is very difficult to establish them precisely due to each application’s specificities. 

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