KB-29105: Remote Viewer not displaying E3Chart’s pens.

Question:

Why can’t I view my E3Chart’s pens from a remote Viewer, even though I can see them from the local Viewer pointing to the same E3Server?

Solution:

A possible cause is the difference in date/time of the computer running the E3Server from the computer running the Viewer. Since the E3Chart is plotting tags in real time, both computers (the one running the E3Server and the one running the remote Viewer) must have their date/time synchronized.

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