Whenever there is an event, the Alarm Server’s ActorID field displays System, but if there is an alarm instead, nothing is displayed in this field. Why does that happen?
Solution:
In the occurrence of an event, ActorID field displays System as default, because it does not need to be acknowledged by any user. On the other hand, when an alarm goes off, the field displays with the name of the user logged in (if acknowledged).
The ActorID field identifies the username responsible for acknowledging the alarm. Therefore, it doens’t work on events (which need no acknowledgement), so it displays System.
In alarms, this field is only filled in case of aknowledgement, so when the alarm is on, it will remain empty because no acknowledgement has taken place yet.
