OVERVIEW
Some alarms will leave their acknowledged status if the AlarmSource is restarted by an update command in the Domain, or via Activate/Deactivate methods.
HOW CAN I REPRODUCE THIS PROBLEM?
- Run a Domain
- Activate an Alarm
- Acknowledge the active alarm
- In E3 Studio, add a DemoTag to a data folder
- Click on !!! button to update the Domain
WORKAROUND
You can work around this problem by stopping and then reactivating the Domain after the DemoTag has been added.
SITUATION
Elipse Software has confirmed that this is in fact a bug from the products listed by the end of this article. The correction download can be found here.
THIS ARTICLE APPLIES TO THESE PRODUCTS
Elipse E3 version 1.00.021 Build 96 or higher
Elipse E3 version 1.00.022
Elipse E3 version 2.0
Elipse E3 version 2.5
Elipse E3 version 3.0
Elipse E3 version 3.1