KB-33918: Fail when opening screens with E3Alarm or E3Browser

Question:

When I try to open a screen with an E3Alarm or an E3Browser on it, it does not open properly, and its display reads exactly like an internet browser that did not find a certain page. Why does this occur?

Solution:

This happens because the ActiveX objects (E3Browser and E3Alarm) are not registered, which can be seen by checking the E3 logs:

Load failed, class ‘E3Browser’ is not registered!
27/11/2009 02:53:39.511 LOADCONTEXT(000005A0,000005A4) LoadLib() Error 0x8002801d

To fix the problem, you must execute the register.bat file, which you can find at “C:\Program Files\Elipse E3\Bin” folder.

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