{"id":8540,"date":"2019-08-30T16:05:48","date_gmt":"2019-08-30T19:05:48","guid":{"rendered":"http:\/\/kb.elipse.com.br\/en\/?p=8540"},"modified":"2019-09-02T10:31:58","modified_gmt":"2019-09-02T13:31:58","slug":"hardkey-softkey-expiration","status":"publish","type":"post","link":"https:\/\/kb.elipse.com.br\/en\/hardkey-softkey-expiration\/","title":{"rendered":"Hardkey\/Softkey expiration."},"content":{"rendered":"<h2>Question:<\/h2>\n<p>This message has just popped up on my screen: &#8220;<em>hardkey\/softkey will expire in X days&#8221;<\/em>. What is the procedure in this situation? How do I handle the hardkey\/softkey expiration date?<\/p>\n<h2>Solution:<\/h2>\n<p>There are two types of software protection available for <a href=\"https:\/\/www.elipse.com.br\/en\/\">Elipse systems<\/a>: hardkeys and softkeys. The <a href=\"https:\/\/kb.elipse.com.br\/en\/category\/english\/elipse-e3-en\/hardkey-3\/\" target=\"_blank\" rel=\"noopener noreferrer\">hardkey<\/a> is a physical protection, validated via hardware; the <a href=\"https:\/\/kb.elipse.com.br\/en\/category\/english\/elipse-e3-en\/softkey-2\/\" target=\"_blank\" rel=\"noopener noreferrer\">softkey<\/a> on the other hand is a key with software validation. This article will show you the correct procedures for when the message <em>&#8220;hardkey\/softkey will expire in X days&#8221;<\/em> pops up on your screen; that is, how you will handle your hardkey\/softkey expiration date.<\/p>\n<p>Some <strong>hardkeys<\/strong> have a protection system against loss or theft, which is activated upon purchase; therefore, an expiration date for the contents of the hardkey is set up as soon as the product is sent to the client. You can check that date in your hardkey&#8217;s documentation, or ask your sales representative directly.<\/p>\n<p>The <strong>softkey<\/strong>, on the other hand, requires mandatory reprogramming\/revalidation every 60 days. To check the expiration date of your softkey, you willl need to access eLic. When in E3Admin enviroment, you will receive a revalidation warning 30 days prior to the expiration date. The softkey&#8217;s manual reprogramming (offline) is your (the customer&#8217;s) responsibility, which you can do directly via HKCustomer or eLic.<\/p>\n<p>If the machine executing eLic can access the Elipse server, the periodical reprogramming of all network protection keys vill take place automatically, according to each individual case.<\/p>\n<p>When the expiration message pops up on your screen, you will need to do two things to revalidate your hardware\/softkey:<\/p>\n<ul>\n<li>collect the key&#8217;s memory (via eLic or HKCustomer), and then<\/li>\n<li>send its contents and\/or contact your sales representative, so that they can generate the memory and forward the updates back to you.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Question: This message has just popped up on my screen: &#8220;hardkey\/softkey will expire in X days&#8221;. What is the procedure in this situation? How do I handle the hardkey\/softkey expiration&hellip;<\/p>\n","protected":false},"author":23,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0},"categories":[748,838,730],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to handle the hardkey\/softkey expiration date in Elipse E3<\/title>\n<meta name=\"description\" content=\"This article will show you how to handle the message &quot;hardkey\/softkey will expire in X days&quot;, that is, your hardkey&#039;s\/softkey&#039;s expiration date.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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