{"id":3791,"date":"2019-03-25T17:45:58","date_gmt":"2019-03-25T20:45:58","guid":{"rendered":"http:\/\/xexeu.elipse.com.br\/pt\/mensagem-informando-que-a-hardkeysoftkey-ira-expirar\/"},"modified":"2023-07-05T08:55:32","modified_gmt":"2023-07-05T11:55:32","slug":"expiracao-de-hardkey-softkey-2","status":"publish","type":"post","link":"https:\/\/kb.elipse.com.br\/en\/expiracao-de-hardkey-softkey-2\/","title":{"rendered":"Expira\u00e7\u00e3o de Hardkey\/Softkey."},"content":{"rendered":"<div align=\"justify\">\n<h2>Descri\u00e7\u00e3o:<\/h2>\n<p>O que devo fazer quando uma mensagem de expira\u00e7\u00e3o da chave (<em>&#8220;hardkey\/softkey ir\u00e1 expirar em X dias&#8221;<\/em>) \u00e9 exibida na tela? Qual o procedimento a ser adotado?<\/p>\n<h2>Solu\u00e7\u00e3o:<\/h2>\n<p>Existem dois tipos de prote\u00e7\u00e3o de software dispon\u00edveis para os <a href=\"https:\/\/www.elipse.com.br\/\" target=\"_blank\" rel=\"noopener noreferrer\">sistemas Elipse<\/a>: hardkey e softkey. A <a href=\"https:\/\/kb.elipse.com.br\/category\/portugues\/elipse-e3\/hardkey\/\" target=\"_blank\" rel=\"noopener noreferrer\">hardkey<\/a> \u00e9 a chave de prote\u00e7\u00e3o f\u00edsica, com valida\u00e7\u00e3o via hardware; j\u00e1 a <a href=\"https:\/\/kb.elipse.com.br\/category\/portugues\/elipse-e3\/softkey\/\" target=\"_blank\" rel=\"noopener noreferrer\">softkey<\/a> \u00e9 uma chave com valida\u00e7\u00e3o via software. Este artigo descreve o que deve ser feito quando a mensagem <em>&#8220;<strong>h<\/strong><b>ardkey\/softkey<\/b> ir\u00e1 <b>expirar <\/b>em &#8220;x&#8221; dias&#8221;<\/em> for exibida; isto \u00e9, como lidar com a data de expira\u00e7\u00e3o da sua hardkey ou softkey.<\/p>\n<p>Algumas <strong>h<\/strong><b>ardkeys <\/b>possuem um sistema de prote\u00e7\u00e3o contra extravio e furto, que \u00e9 ativado durante a transa\u00e7\u00e3o comercial; deste modo, um tempo de expira\u00e7\u00e3o do conte\u00fado \u00e9 configurado nesta chave assim que ela \u00e9 enviada ao cliente.<\/p>\n<p>J\u00e1 a <b>softkey <\/b>deve ser reprogramada\/revalidada a cada 60 dias. Para verificar a data de expira\u00e7\u00e3o da softkey, acesse o eLic. No E3Admin, um aviso para sua revalida\u00e7\u00e3o ser\u00e1 exibido 30 dias antes da data prevista. A reprograma\u00e7\u00e3o manual (offline) \u00e9 de inteira responsabilidade do cliente, e pode ser feita Via HKCustomer ou eLic.<\/p>\n<p>Caso a m\u00e1quina que executa o eLic tenha acesso ao servidor da Elipse, as reprograma\u00e7\u00f5es peri\u00f3dicas de todas as chaves da rede s\u00e3o feitas de forma autom\u00e1tica conforme o que tiver sido configurado.<\/p>\n<p>Quando esta mensagem de expira\u00e7\u00e3o for exibida em sua tela, o procedimento necess\u00e1rio para renovar a as chaves (hardkey ou softkey) \u00e9:<\/p>\n<ul>\n<li>coletar a mem\u00f3ria da chave (atrav\u00e9s do eLic ou HKCustomer), e ent\u00e3o<\/li>\n<li>enviar o conte\u00fado e\/ou entrar em contato com seu representante comercial, a fim de que ele possa gerar a mem\u00f3ria e encaminhar a sua atualiza\u00e7\u00e3o.<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Descri\u00e7\u00e3o: O que devo fazer quando uma mensagem de expira\u00e7\u00e3o da chave (&#8220;hardkey\/softkey ir\u00e1 expirar em X dias&#8221;) \u00e9 exibida na tela? Qual o procedimento a ser adotado? Solu\u00e7\u00e3o: Existem&hellip;<\/p>\n","protected":false},"author":23,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0},"categories":[578,687,596,722],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Expira\u00e7\u00e3o da chave de licenciamento (hardkey ou softkey) da Elipse.<\/title>\n<meta name=\"description\" content=\"Este artigo descreve o que deve ser feito quando a mensagem de expira\u00e7\u00e3o &quot;hardkey\/softkey ir\u00e1 expirar em &quot;x&quot; dias&quot; for exibida.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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