{"id":3627,"date":"2019-03-25T17:45:12","date_gmt":"2019-03-25T20:45:12","guid":{"rendered":"http:\/\/xexeu.elipse.com.br\/pt\/error-when-opening-a-screen-containing-an-rmchart\/"},"modified":"2019-05-29T16:24:16","modified_gmt":"2019-05-29T19:24:16","slug":"error-when-opening-a-screen-containing-an-rmchart","status":"publish","type":"post","link":"https:\/\/kb.elipse.com.br\/en\/error-when-opening-a-screen-containing-an-rmchart\/","title":{"rendered":"Error when opening a screen containing an RMChart."},"content":{"rendered":"<div align=\"justify\">\n<p><b>Question:<\/b><\/p>\n<p>When I open a screen instancing an RMChart object being configured in its <i>OnPreShow <\/i>event, the following error may occur in the script:<\/p>\n<div align=\"center\"><img loading=\"lazy\" title=\"\" src=\"http:\/\/kb.elipse.com.br\/pt-br\/images\/ID5327EN\/1.png\" alt=\"\" width=\"341\" height=\"124\" align=\"Baseline\" border=\"0\" \/><\/div>\n<p>This happens when an RMChart is instanced on modal screens and\/or used in XControls, for example. The screen opens for the first time with no issues, but when I try to reopen it, this error occurs. How can I fix this?<\/p>\n<p><b>Solution:<\/b><\/p>\n<p>To fix this, there are two possibilities:<\/p>\n<p>1. Disable Viewer&#8217;s cache, setting up its <i>CacheEnable <\/i>property as <b>False<\/b>. However, this option is not recommended, because the screens may not open properly anymore, especially in the case of remote Viewers.<\/p>\n<p>2. Insert a new code into <i>OnPreShow <\/i>event at the start of the script that deletes the RMChart and instances another one with the same features at the same place. Then, the remainder of the script that sets up the RMChart won&#8217;t be affected. For example:<\/p>\n<div align=\"center\">\u00a0<img loading=\"lazy\" title=\"\" src=\"http:\/\/kb.elipse.com.br\/pt-br\/images\/ID5327EN\/2.png\" alt=\"\" width=\"420\" height=\"154\" align=\"Baseline\" border=\"0\" \/><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Question: When I open a screen instancing an RMChart object being configured in its OnPreShow event, the following error may occur in the script: This happens when an RMChart is&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0},"categories":[731],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Error when opening a screen containing an RMChart. - Elipse Knowledgebase<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kb.elipse.com.br\/en\/error-when-opening-a-screen-containing-an-rmchart\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Error when opening a screen containing an RMChart.\" \/>\n<meta property=\"og:description\" content=\"Question: When I open a screen instancing an RMChart object being configured in its OnPreShow event, the following error may occur in the script: This happens when an RMChart is&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kb.elipse.com.br\/en\/error-when-opening-a-screen-containing-an-rmchart\/\" \/>\n<meta property=\"og:site_name\" content=\"Elipse Knowledgebase\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/www.facebook.com\/elipsesoftware\" \/>\n<meta property=\"article:published_time\" content=\"2019-03-25T20:45:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-05-29T19:24:16+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/kb.elipse.com.br\/pt-br\/images\/ID5327EN\/1.png\" \/>\n<meta name=\"author\" content=\"Elipse Software\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Elipse Software\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/kb.elipse.com.br\/en\/error-when-opening-a-screen-containing-an-rmchart\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/kb.elipse.com.br\/en\/error-when-opening-a-screen-containing-an-rmchart\/\"},\"author\":{\"name\":\"Elipse Software\",\"@id\":\"https:\/\/kb.elipse.com.br\/#\/schema\/person\/def69ea453ea60b250497b89225a9f87\"},\"headline\":\"Error when opening a screen containing an RMChart.\",\"datePublished\":\"2019-03-25T20:45:12+00:00\",\"dateModified\":\"2019-05-29T19:24:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/kb.elipse.com.br\/en\/error-when-opening-a-screen-containing-an-rmchart\/\"},\"wordCount\":321,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/kb.elipse.com.br\/#organization\"},\"articleSection\":[\"ActiveX\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/kb.elipse.com.br\/en\/error-when-opening-a-screen-containing-an-rmchart\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/kb.elipse.com.br\/en\/error-when-opening-a-screen-containing-an-rmchart\/\",\"url\":\"https:\/\/kb.elipse.com.br\/en\/error-when-opening-a-screen-containing-an-rmchart\/\",\"name\":\"[:pt]Error when opening a screen containing an RMChart.[:en]Error when opening a screen containing an RMChart.[:] - 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