{"id":3400,"date":"2019-03-25T17:44:06","date_gmt":"2019-03-25T20:44:06","guid":{"rendered":"http:\/\/xexeu.elipse.com.br\/pt\/hardkey-not-detected\/"},"modified":"2023-01-26T14:21:09","modified_gmt":"2023-01-26T17:21:09","slug":"elipse-hardkey-not-detected","status":"publish","type":"post","link":"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/","title":{"rendered":"Elipse hardkey not detected."},"content":{"rendered":"<div align=\"justify\">\n<h3><b>Question:<\/b><\/h3>\n<p>I can only run\u00a0 <b>Elipse E3<\/b>, <b>Elipse SCADA<\/b> or <b>Elipse Power<\/b> in demo mode, even when the hardkey is connected. What can I do to acknowledge it?<\/p>\n<p>&nbsp;<\/p>\n<h3><b>Solution:<\/b><\/h3>\n<p>In this case, the standard procedure it to update the hardkey drivers. The updated installer (HASPDINST.EXE) can be downloaded from <a href=\"https:\/\/www.elipse.com.br\/en\/downloads\/\" target=\"_blank\" rel=\"noopener\">Elipse&#8217;s website<\/a>.<\/p>\n<p>After downloading the installer, execute the HASPDINST.EXE file via command line, followed by the parameters &#8216;-i&#8217; and &#8216;ld&#8217;. For example:<\/p>\n<pre><span style=\"font-family: Courier New;\">\"C:\\...\\haspdinst.exe\" -i -LD<\/span><\/pre>\n<p><a href=\"http:\/\/kb.elipse.com.br\/wp-content\/uploads\/2019\/03\/1724\/executar_haspdinst.png\"><img loading=\"lazy\" class=\"size-full wp-image-13341 aligncenter\" src=\"http:\/\/kb.elipse.com.br\/wp-content\/uploads\/2019\/03\/1724\/executar_haspdinst.png\" alt=\"\" width=\"400\" height=\"211\" \/><\/a><br \/>\n<b><\/b><\/p>\n<p>If this procedure does not successfully fix this situation, we kindly ask you to contact our Tech Support department.<\/p>\n<h3>Related article:<\/h3>\n<hr \/>\n<ul>\n<li><a href=\"https:\/\/kb.elipse.com.br\/en\/undetected-hardkey-elipse-e3-runs-on-demo-mode\/\" target=\"_blank\" rel=\"noopener\">Undetected hardkey: Elipse E3 runs on Demo mode<\/a><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Question: I can only run\u00a0 Elipse E3, Elipse SCADA or Elipse Power in demo mode, even when the hardkey is connected. What can I do to acknowledge it? &nbsp; Solution:&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0},"categories":[770,788,748],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Elipse hardkey not detected.<\/title>\n<meta name=\"description\" content=\"This article shows the recommended procedure in cases when the Elipse hardkey (E3, SCADA or Power) is not being acknowledged.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Elipse hardkey not detected.\" \/>\n<meta property=\"og:description\" content=\"This article shows the recommended procedure in cases when the Elipse hardkey (E3, SCADA or Power) is not being acknowledged.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/\" \/>\n<meta property=\"og:site_name\" content=\"Elipse Knowledgebase\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/www.facebook.com\/elipsesoftware\" \/>\n<meta property=\"article:published_time\" content=\"2019-03-25T20:44:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-26T17:21:09+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/kb.elipse.com.br\/wp-content\/uploads\/2019\/03\/1724\/executar_haspdinst.png\" \/>\n<meta name=\"author\" content=\"Elipse Software\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Elipse Software\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/\"},\"author\":{\"name\":\"Elipse Software\",\"@id\":\"https:\/\/kb.elipse.com.br\/#\/schema\/person\/def69ea453ea60b250497b89225a9f87\"},\"headline\":\"Elipse hardkey not detected.\",\"datePublished\":\"2019-03-25T20:44:06+00:00\",\"dateModified\":\"2023-01-26T17:21:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/\"},\"wordCount\":249,\"commentCount\":4,\"publisher\":{\"@id\":\"https:\/\/kb.elipse.com.br\/#organization\"},\"articleSection\":[\"Elipse Scada\",\"Hardkey\",\"Hardkey\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/\",\"url\":\"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/\",\"name\":\"Elipse hardkey not detected.\",\"isPartOf\":{\"@id\":\"https:\/\/kb.elipse.com.br\/#website\"},\"datePublished\":\"2019-03-25T20:44:06+00:00\",\"dateModified\":\"2023-01-26T17:21:09+00:00\",\"description\":\"This article shows the recommended procedure in cases when the Elipse hardkey (E3, SCADA or Power) is not being acknowledged.\",\"breadcrumb\":{\"@id\":\"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/kb.elipse.com.br\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Elipse hardkey not detected.\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/kb.elipse.com.br\/#website\",\"url\":\"https:\/\/kb.elipse.com.br\/\",\"name\":\"Elipse Knowledgebase\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/kb.elipse.com.br\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/kb.elipse.com.br\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/kb.elipse.com.br\/#organization\",\"name\":\"Elipse Software\",\"url\":\"https:\/\/kb.elipse.com.br\/\",\"sameAs\":[\"http:\/\/www.facebook.com\/elipsesoftware\"],\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/kb.elipse.com.br\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/kb.elipse.com.br\/wp-content\/uploads\/2019\/05\/schererelipse-com-br\/logoElipse.png\",\"contentUrl\":\"https:\/\/kb.elipse.com.br\/wp-content\/uploads\/2019\/05\/schererelipse-com-br\/logoElipse.png\",\"width\":161,\"height\":58,\"caption\":\"Elipse Software\"},\"image\":{\"@id\":\"https:\/\/kb.elipse.com.br\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/kb.elipse.com.br\/#\/schema\/person\/def69ea453ea60b250497b89225a9f87\",\"name\":\"Elipse Software\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/kb.elipse.com.br\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/ff1f7ec38f4687b06f6851d97b3cd2d0?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/ff1f7ec38f4687b06f6851d97b3cd2d0?s=96&d=mm&r=g\",\"caption\":\"Elipse Software\"},\"url\":\"https:\/\/kb.elipse.com.br\/en\/author\/webmasterelipse-com-br\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Elipse hardkey not detected.","description":"This article shows the recommended procedure in cases when the Elipse hardkey (E3, SCADA or Power) is not being acknowledged.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/","og_locale":"en_US","og_type":"article","og_title":"Elipse hardkey not detected.","og_description":"This article shows the recommended procedure in cases when the Elipse hardkey (E3, SCADA or Power) is not being acknowledged.","og_url":"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/","og_site_name":"Elipse Knowledgebase","article_publisher":"http:\/\/www.facebook.com\/elipsesoftware","article_published_time":"2019-03-25T20:44:06+00:00","article_modified_time":"2023-01-26T17:21:09+00:00","og_image":[{"url":"http:\/\/kb.elipse.com.br\/wp-content\/uploads\/2019\/03\/1724\/executar_haspdinst.png"}],"author":"Elipse Software","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Elipse Software","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/#article","isPartOf":{"@id":"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/"},"author":{"name":"Elipse Software","@id":"https:\/\/kb.elipse.com.br\/#\/schema\/person\/def69ea453ea60b250497b89225a9f87"},"headline":"Elipse hardkey not detected.","datePublished":"2019-03-25T20:44:06+00:00","dateModified":"2023-01-26T17:21:09+00:00","mainEntityOfPage":{"@id":"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/"},"wordCount":249,"commentCount":4,"publisher":{"@id":"https:\/\/kb.elipse.com.br\/#organization"},"articleSection":["Elipse Scada","Hardkey","Hardkey"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/","url":"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/","name":"Elipse hardkey not detected.","isPartOf":{"@id":"https:\/\/kb.elipse.com.br\/#website"},"datePublished":"2019-03-25T20:44:06+00:00","dateModified":"2023-01-26T17:21:09+00:00","description":"This article shows the recommended procedure in cases when the Elipse hardkey (E3, SCADA or Power) is not being acknowledged.","breadcrumb":{"@id":"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/kb.elipse.com.br\/en\/elipse-hardkey-not-detected\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/kb.elipse.com.br\/en\/"},{"@type":"ListItem","position":2,"name":"Elipse hardkey not detected."}]},{"@type":"WebSite","@id":"https:\/\/kb.elipse.com.br\/#website","url":"https:\/\/kb.elipse.com.br\/","name":"Elipse Knowledgebase","description":"","publisher":{"@id":"https:\/\/kb.elipse.com.br\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/kb.elipse.com.br\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/kb.elipse.com.br\/#organization","name":"Elipse Software","url":"https:\/\/kb.elipse.com.br\/","sameAs":["http:\/\/www.facebook.com\/elipsesoftware"],"logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/kb.elipse.com.br\/#\/schema\/logo\/image\/","url":"https:\/\/kb.elipse.com.br\/wp-content\/uploads\/2019\/05\/schererelipse-com-br\/logoElipse.png","contentUrl":"https:\/\/kb.elipse.com.br\/wp-content\/uploads\/2019\/05\/schererelipse-com-br\/logoElipse.png","width":161,"height":58,"caption":"Elipse Software"},"image":{"@id":"https:\/\/kb.elipse.com.br\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/kb.elipse.com.br\/#\/schema\/person\/def69ea453ea60b250497b89225a9f87","name":"Elipse Software","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/kb.elipse.com.br\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/ff1f7ec38f4687b06f6851d97b3cd2d0?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/ff1f7ec38f4687b06f6851d97b3cd2d0?s=96&d=mm&r=g","caption":"Elipse Software"},"url":"https:\/\/kb.elipse.com.br\/en\/author\/webmasterelipse-com-br\/"}]}},"_links":{"self":[{"href":"https:\/\/kb.elipse.com.br\/en\/wp-json\/wp\/v2\/posts\/3400"}],"collection":[{"href":"https:\/\/kb.elipse.com.br\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kb.elipse.com.br\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kb.elipse.com.br\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.elipse.com.br\/en\/wp-json\/wp\/v2\/comments?post=3400"}],"version-history":[{"count":5,"href":"https:\/\/kb.elipse.com.br\/en\/wp-json\/wp\/v2\/posts\/3400\/revisions"}],"predecessor-version":[{"id":14159,"href":"https:\/\/kb.elipse.com.br\/en\/wp-json\/wp\/v2\/posts\/3400\/revisions\/14159"}],"wp:attachment":[{"href":"https:\/\/kb.elipse.com.br\/en\/wp-json\/wp\/v2\/media?parent=3400"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kb.elipse.com.br\/en\/wp-json\/wp\/v2\/categories?post=3400"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kb.elipse.com.br\/en\/wp-json\/wp\/v2\/tags?post=3400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}