{"id":2656,"date":"2019-03-25T17:40:36","date_gmt":"2019-03-25T20:40:36","guid":{"rendered":"http:\/\/xexeu.elipse.com.br\/pt\/kb44034-e3-webviewer-nao-funciona-com-modo-protegido-do-ie-ativado\/"},"modified":"2021-04-29T18:08:02","modified_gmt":"2021-04-29T21:08:02","slug":"kb44034-e3-webviewer-nao-funciona-com-modo-protegido-do-ie-ativado","status":"publish","type":"post","link":"https:\/\/kb.elipse.com.br\/en\/kb44034-e3-webviewer-nao-funciona-com-modo-protegido-do-ie-ativado\/","title":{"rendered":"KB-44034: E3 WebViewer n\u00e3o funciona com Modo Protegido do IE ativado."},"content":{"rendered":"<p style=\"text-align: justify\" align=\"justify\"><span style=\"font-weight: bold\">Descri\u00e7\u00e3o:<\/span><\/p>\n<div style=\"text-align: justify\" align=\"justify\">Quando tento abrir o <b>E3WebViewer <\/b>(acesso remoto ao dom\u00ednio atrav\u00e9s do Internet Explorer), a mensagem <span style=\"font-style: italic\">&#8220;Server not found (ping failed), retrying&#8230;&#8221;<\/span> \u00e9 exibida, e n\u00e3o consigo continuar. Por que isto acontece? Como posso repar\u00e1-lo?<\/p>\n<p><span style=\"font-weight: bold\">Solu\u00e7\u00e3o:<\/span><\/p>\n<p>A partir da vers\u00e3o do IE 7, em sistemas Vista ou posteriores, existe um modo de trabalho do Internet Explorer chamado <b>Modo Protegido<\/b>. Quando esse modo est\u00e1 ativado, tudo o que \u00e9 executado no IE (por exemplo, Controles ActiveX como o E3 WebViewer) tem seus privil\u00e9gios reduzidos e funciona de forma limitada. Falhas de conex\u00e3o e acessos negados, entre outros, ocorrem por causas destas limita\u00e7\u00f5es.<\/p>\n<p>Para resolver o problema, basta rodar o IE com permiss\u00f5es elevadas (<b>Executar como administrador<\/b>), e ent\u00e3o o <b>Modo Protegido<\/b> ser\u00e1 desativado.<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: center\" align=\"center\"><img loading=\"lazy\" title=\"\" src=\"http:\/\/kb.elipse.com.br\/pt-br\/images\/ID4303\/Figura1.png\" alt=\"\" width=\"489\" height=\"475\" align=\"Baseline\" border=\"0\" \/><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Descri\u00e7\u00e3o: Quando tento abrir o E3WebViewer (acesso remoto ao dom\u00ednio atrav\u00e9s do Internet Explorer), a mensagem &#8220;Server not found (ping failed), retrying&#8230;&#8221; \u00e9 exibida, e n\u00e3o consigo continuar. Por que&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0},"categories":[615],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>KB-44034: E3 WebViewer n\u00e3o funciona com Modo Protegido do IE ativado. - Elipse Knowledgebase<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kb.elipse.com.br\/en\/kb44034-e3-webviewer-nao-funciona-com-modo-protegido-do-ie-ativado\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"KB-44034: E3 WebViewer n\u00e3o funciona com Modo Protegido do IE ativado.\" \/>\n<meta property=\"og:description\" content=\"Descri\u00e7\u00e3o: Quando tento abrir o E3WebViewer (acesso remoto ao dom\u00ednio atrav\u00e9s do Internet Explorer), a mensagem &#8220;Server not found (ping failed), retrying&#8230;&#8221; \u00e9 exibida, e n\u00e3o consigo continuar. 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