{"id":1724,"date":"2019-03-25T17:36:22","date_gmt":"2019-03-25T20:36:22","guid":{"rendered":"http:\/\/xexeu.elipse.com.br\/pt\/hardkey-nao-esta-sendo-reconhecida\/"},"modified":"2025-07-08T09:29:07","modified_gmt":"2025-07-08T12:29:07","slug":"hardkey-elipse-nao-esta-sendo-reconhecida","status":"publish","type":"post","link":"https:\/\/kb.elipse.com.br\/en\/hardkey-elipse-nao-esta-sendo-reconhecida\/","title":{"rendered":"Hardkey Elipse n\u00e3o est\u00e1 sendo reconhecida."},"content":{"rendered":"<div align=\"justify\">\n<h3><b>Descri\u00e7\u00e3o:<\/b><\/h3>\n<p>S\u00f3 consigo rodar o <b>Elipse E3<\/b>, <b>Elipse SCADA<\/b> ou <b>Elipse Power<\/b> em modo demo, mesmo com a hardkey conectada. O que\u00a0 posso fazer para que ela seja reconhecida?<\/p>\n<p>&nbsp;<\/p>\n<h3><b>Solu\u00e7\u00e3o:<\/b><\/h3>\n<p>Neste caso, o procedimento padr\u00e3o \u00e9 <strong>atualizar<\/strong> os drivers da hardkey.<\/p>\n<p>Baixe a \u00faltima vers\u00e3o do\u00a0<a href=\"https:\/\/www.elipse.com.br\/downloads\/?key=hkcustomer&#038;language=ptbr\"><strong data-start=\"84\" data-end=\"98\">HKCustomer<\/strong><\/a>, que cont\u00e9m o driver de reconhecimento da hardkey (instalador do Ambiente de Execu\u00e7\u00e3o HASP \u2014\u00a0<strong><em data-start=\"192\" data-end=\"209\">Haspdinst<\/em><\/strong>) na pasta\u00a0<strong data-start=\"220\" data-end=\"231\">Drivers<\/strong>.<\/p>\n<p>Ap\u00f3s baixar o instalador, execute o arquivo <strong>HASPDINST.EXE<\/strong> via linha de comando, com os par\u00e2metros para desinstala\u00e7\u00e3o completa dos drivers:<\/p>\n<pre>\"C:\\...\\haspdinst.exe\" -fr -kp -purge<\/pre>\n<p>Em seguida, utilize os par\u00e2metros &#8216;-i&#8217; e &#8216;ld&#8217;, para instala\u00e7\u00e3o dos drivers. Por exemplo:<\/p>\n<pre><span style=\"font-family: Courier New;\">\"C:\\...\\haspdinst.exe\" -i -LD<\/span><\/pre>\n<p><a href=\"http:\/\/kb.elipse.com.br\/wp-content\/uploads\/2019\/03\/1724\/executar_haspdinst.png\"><img loading=\"lazy\" class=\"size-full wp-image-13341 aligncenter\" src=\"http:\/\/kb.elipse.com.br\/wp-content\/uploads\/2019\/03\/1724\/executar_haspdinst.png\" alt=\"\" width=\"400\" height=\"211\" \/><\/a><br \/>\n<b><\/b><\/p>\n<p>Caso este procedimento n\u00e3o seja suficiente para resolver este problema, entre em contato com nosso Suporte T\u00e9cnico.<\/p>\n<h3>Artigos Relacionados<\/h3>\n<hr \/>\n<ul>\n<li><a href=\"https:\/\/kb.elipse.com.br\/pt-br\/questions\/4158\">Hardkey n\u00e3o \u00e9 reconhecida e E3 roda em modo Demo.<\/a><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Descri\u00e7\u00e3o: S\u00f3 consigo rodar o Elipse E3, Elipse SCADA ou Elipse Power em modo demo, mesmo com a hardkey conectada. O que\u00a0 posso fazer para que ela seja reconhecida? &nbsp;&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0},"categories":[620,671,596],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Hardkey Elipse n\u00e3o est\u00e1 sendo reconhecida.<\/title>\n<meta name=\"description\" content=\"Este arquivo mostra como proceder em casos que a hardkey do produto Elipse (E3, SCADA ou Power) n\u00e3o est\u00e1 sendo reconhecida.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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