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  1. questionKB-28756: Tags not being read when using a Driver to communicate to several devices on a 485 network
    Question: Why are the tags' values not being updated when using a Driver to communicate to several devices on a 485 network? Solution: This happens when there are many tags in the application and their scan's value is too low. To fix the problem, you must check your application to set a low scan ...
  2. questionKB-28398: Viewer not connecting to Server
    Question: When I try to connect the Viewer to the Server, this operation takes several minutes and is not executed. Why does this occur? Solution: This can occur because the Project is not inserted into any Domain. To fix the problem, just insert the Project into a Domain.
  3. questionKB-28339: HKCustomer not acknowledging hardkey even though the software acknowledges it
    Question: Why is the HKCustomer not acknowledging the hardkey even though the software acknowledges it when executed? Solution: To fix the problem, download the HASP SRM Install file in the Elipse's website. Then, execute the file on the Start menu >> Execute option placing -I after the path.
  4. questionCommunicating to web services via VBScript Driver
    1) Introduction In the Creating and instancing .NET assemblies by using VBScript driver [1] article, you can see how to create a .NET assembly on Microsoft Visual C# and load it into E3 via VBScript Driver. This feature can be used, for example, to communicate to web services. This article will ...
  5. questionKB-28339: HKCustomer not acknowledging hardkey even though the software acknowledges it
    Question: Why is the HKCustomer not acknowledging the hardkey even though the software acknowledges it when executed? Solution: To fix the problem, download the HASP SRM Install file in Elipse's website. Then, execute the file on the Start menu >> Execute option placing -I after the path.
  6. questionKB-28274: Playing a sound when an alarm is activated
    Question: How can I configure a sound to be played when an alarm is activated? Solution: To do so, create a User Event in the Viewer, set the Property/Expression to retrieve the Alarms Server's ActiveAlarms property and check the Always when property/expression is true option. For example: Servi ...
  7. questionKB-27753: Detecting hardkey on the HKCustomer
    Question: How can I configure the HKCustomer to detect the hardkey? Solution: To do so, you must install the HKCustomer and the Hasp SRM Install file. After that, execute the haspinst.exe file with -i. Note: both HKCustomer 3.0 and Hasp SRM Install can be downloaded via Elipse website on the Dow ...
  8. questionKB-36673: Support to USB by Elipse drivers
    Question: Do Elipse drivers have native support to communication via USB? Solution: No, they do not.
  9. questionKB-30434: Combinations of keys are blocked
    Question: Why is it not possible to use ALT+F4, CTRL+ALT+DEL, and CTRL+SHIFT+ESC keys combinations? Solution: This probably occurs because the Disable task switching option, which you can access via Organizer >> Viewer >> Properties >> Settings >> Disable task switching o ...
  10. questionConnecting a VBA application to an E3 Server using the E3DataAccess Library
    1) Introduction The E3DataAccess Library enables a new way to connect to the E3 Server. Now, you can connect any application developed on VB, Delphi, .NET or other language that supports COM to the E3 Server by using this Library's functions. This article explains how the E3 Server works with a ...
  11. questionCreating .NET assemblies and instancing them by using the VBScript Driver
    1) Introduction From version 1.0 on, the VBScript Driver has a global method named CreateDotNetObject which enables you to instance data configured on a .NET assembly. First, this article will show you how to create and set a Class Library (DLL) by using Microsoft Visual C# 2008. After that, you ...
  12. questionKB-35574: Communication error with PLC Siemens S7-200 using USB-Serial converter
    Question: Why does a communication error occur when using MProt driver and a USB-Serial converter to communicate with a PLC Siemens S7-200 Siemens? Solution: To solve this problem, you must edit the Driver's settings, inserting a value in the Inter-frame delay field. To do so, access Driver &g ...
  13. questionUsing the Elipse Knowledgebase
    Welcome to the newest tool to help using Elipse softwares. Elipse Knowledgebase is aimed to help users of Elipse software to find out quick answers to doubts or problems they are facing while using them. Be it during development or after applications are done. This space is nothing more than a ...